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GC By George Charles

Salon Policies

At GC by George Charles, we believe in being transparent about our policies with all of our clients. If you have a question about any policy below, please feel free to contact our team.
GC by George Charles salon interior

Cancellation Policy

We ask you cancel 48 hours in advance. Late cancellations or no show will be charged 100% of the total service.

Payment Options

We proudly accept Cash, Visa, Mastercard and Amex. Unfortunately, we do not accept checks or any other credit cards.

For all Credit Card Payments: Effective July 1, 2021

For payments made with credit cards, a 3.5% surcharge will be added to all credit card payments. There is no surcharge for debit card payments or cash transactions.

Gift Card Policy

All gift cards purchased from GC By George Charles Studio & Spa are final sale and non-refundable.

Gift cards:

  • May be used toward any service or retail purchase at GC By George Charles.
  • Are not redeemable for cash.
  • Are non-transferable.
  • Must be presented at the time of redemption.

Promotional or bonus values:

  • Have no cash value.
  • Cannot be exchanged, refunded, or transferred.
  • Are valid only under the terms of the specific promotion.

GC By George Charles is not responsible for lost, stolen, or unauthorized use of gift cards.

Gift cards are issued and redeemed solely through GC By George Charles Studio & Spa and are subject to our salon policies and applicable state laws.

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Book your hair appointment
online or call us today.

Our Location
34 E. Oak Street, 4th Floor
Chicago, IL 60611
Get Directions
Salon & Spa Hours
Monday | Closed
Tuesday | 9am - 6pm
Wednesday | 8am - 8pm
Thursday | 8am - 6pm
Friday | 8am - 6pm
Saturday | 8am - 6pm
Sunday | 9am - 6pm
©2026 GC by George Charles

Request an
Appointment

  • Sun -Mon: Closed
    Tues-Fri: 10AM - 6PM
    Sat: 10AM - 9PM